Privacy Policy for hornellradio.com

We are staunchly committed to protecting and meticulously safeguarding the privacy, confidentiality, and security of personal information relating to our website visitors and service users. This commitment extends across all our operations, systems, and processes.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for maintaining comprehensive oversight of how your personal information is collected, used, and protected throughout our systems.

We may process usage data (“usage data”), which comprehensively includes browser type and version, operating system details, page view timestamps, interaction patterns, feature utilization metrics, and navigation paths through our site. This information is collected through automated logging systems, cookies, and analytics tools and may include session duration, preferred content categories, and streaming statistics. The source of this data is our analytics software and server monitoring systems. We process this information for several important purposes, including service optimization, content personalization, technical troubleshooting, and user experience enhancement, which enables us to improve our broadcasting services, optimize streaming quality, and deliver relevant content. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes your name, email address, telephone number, postal address, and account settings preferences. This information is collected through registration forms, account updates, and direct user input and may include subscription preferences, notification settings, and payment information. The source of this data is your direct input during account creation and management. We process this information for account administration, service delivery, communication management, and billing purposes, which enables us to provide personalized services, manage subscriptions, and maintain secure user accounts. The legal basis for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes your listening preferences, favorite shows, saved playlists, content interests, and interaction history. This information is collected through user interactions, preference settings, and content engagement tracking and may include custom playlists, show ratings, and comment history. The source of this data is your activities and choices while using our service. We process this information for content personalization, recommendation generation, community features, and service enhancement, which enables us to deliver tailored content, improve user experience, and facilitate community engagement. The legal basis for this processing is our legitimate interests in providing personalized services and maintaining user engagement.

Your Rights:

Right to Access: You have the right to request access to your personal data that we hold. This includes receiving a comprehensive copy of all your personal information in our possession. You can request a detailed report of your personal data, view your information through your account dashboard, or submit a formal access request. To exercise this right, you can submit a written request through our dedicated privacy portal or contact our privacy team directly. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to confirm your identity.

Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. This includes updating outdated information and adding missing details to your profile. You can edit basic profile information directly, submit correction requests for complex changes, or request comprehensive data updates. To exercise this right, you can use our self-service tools or submit a formal correction request. We will process your request within 15 days and may require account verification, supporting documentation, and specific detail confirmation.

Right to Erasure: You have the right to request deletion of your personal data under certain circumstances. This includes requesting complete removal of your account and associated information from our systems. You can delete specific content items, request partial data removal, or initiate complete account deletion. To exercise this right, you can use our account deletion tools or submit a formal erasure request. We will process your request within 30 days and may require password confirmation, identity verification, and explicit confirmation of deletion consequences.

Right to Restrict Processing: You have the right to request limitation of how we process your personal data. This includes temporarily suspending certain processing activities while maintaining your data. You can request processing limitations for specific data categories, suspend certain features, or temporarily freeze your account. To exercise this right, you can adjust your privacy settings or submit a formal restriction request. We will respond within 15 days and may require account ownership verification, specific processing details, and reason validation.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider. This includes receiving your data in standard digital formats suitable for transfer. You can download your personal information, export specific data categories, or request direct transfer to another platform. To exercise this right, you can use our data export tools or submit a formal portability request. We will fulfill your request within 30 days and may require account verification, format specifications, and receiving platform details.Data Processing and Security Measures

We process Service Data which includes account credentials, user preferences, and service configurations. This processing involves automated collection and analysis, enabling us to provide personalized radio streaming services and content delivery. For example, in the context of radio broadcasting, this includes station presets, listening history, and audio quality preferences. The legal basis for this processing is legitimate business interests and contractual necessity, specifically to deliver our core broadcasting services and maintain service quality.

We process Technical Data which includes device information, IP addresses, browser types, and system logs. This processing involves automated collection and analysis, enabling us to optimize service delivery and maintain platform stability. For example, this includes stream buffering optimization and connection quality monitoring. The legal basis for this processing is legitimate interests, specifically to ensure reliable service delivery and technical maintenance.

We process Communication Data which includes user feedback, support requests, and service notifications. This processing involves manual and automated handling, enabling us to provide customer support and service updates. This includes broadcast schedule updates and technical support communications. The legal basis for this processing is legitimate interests and contractual necessity, specifically to maintain effective communication channels with our users.

We process Transaction Data which includes subscription details, payment records, and service usage history. This processing involves secure payment processing and automated record-keeping, enabling us to manage subscriptions and maintain financial records. This includes premium service subscriptions and advertising transactions. The legal basis for this processing is contractual necessity and legal obligations, specifically to fulfill service agreements and comply with financial regulations.

We process Preference Data which includes content preferences, notification settings, and customization choices. This processing involves automated analysis and storage, enabling us to provide personalized user experiences. This includes favorite station lists and content recommendations. The legal basis for this processing is legitimate interests and user consent, specifically to enhance service personalization.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Binding Corporate Rules, and Privacy Shield certifications. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001, GDPR standards, and SOC 2 compliance, ensuring compliance with international data protection regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: 24 months after account closure to comply with audit requirements
Usage Data: 12 months for service optimization and analysis
Transaction Records: 7 years to meet tax and financial regulations
Communication History: 24 months for customer service reference
Technical Logs: 6 months for security and performance monitoring

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Policy for hornellradio.com

Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain security protocols, and ensure basic site operations remain stable. We use them specifically for:
– User authentication
– Security measures
– Basic site operations
– Session management
– Technical stability

Functional cookies enhance your experience by remembering your preferences. They enable:
– Language preferences
– Region-specific content
– User interface customization
– Feature optimization
– Personalized settings

Analytics cookies help us understand user behavior. They collect information about:
– Page interactions
– Navigation patterns
– Feature usage
– Session duration
– User preferences

Performance cookies assess and improve website operation by:
– Monitoring site speed
– Identifying technical issues
– Optimizing content delivery
– Analyzing user experience
– Tracking system performance

You can control cookie preferences through:
– Browser settings
– Cookie consent tools
– Privacy preferences
– Account settings

For EU residents, we ensure:
– Explicit consent mechanisms
– Data minimization
– Purpose limitation
– Storage limitations
– Processing transparency

California residents have additional rights:
– Right to know about personal information collected
– Right to delete personal data
– Right to opt-out of data sales
– Right to non-discrimination
– Right to access collected information

Regarding users under 13:
– Age verification requirements
– Parental consent procedures
– Limited data collection
– Special protection measures
– Parental access rights

Policy updates involve:
– Regular review procedures
– User notifications
– Consent renewal when required
– Clear change documentation
– Continuous compliance monitoring

For privacy-related inquiries:
– Primary Contact: [email protected]
– Response Time: Within 48 hours
– Verification Required: For data-related requests
– Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for hornellradio.com and covers all associated services within the broadcasting industry.